Privacy Policy at Stake in India
This Privacy Policy explains how Medium Rare N.V. (owner and operator of Stake) manages your personal information when you use Stake or any mobile/web applications under the Stake brand. We are committed to ensuring your personal data is collected, stored, and used in line with applicable data protection laws and this Privacy Policy.
1. Website Use
By using Stake.com, you agree to this Privacy Policy. Stake may update the policy at any time by publishing changes on the website. Continued use of the site means you accept these changes. This Privacy Policy does not cover third-party websites linked from Stake.com.
2. Personal Information We Collect
Stake may collect and process:
- Full name and contact details (email, address, phone)
- Date of birth and nationality
- Identification documents and government-issued IDs
- IP address, location data, and device details
- Account activity (deposits, withdrawals, wagers, VIP status)
- Preferences, affiliate IDs, and other service-related data
We collect data through account registration, customer communications, gameplay activity, and approved third-party providers.
3. Purpose of Data Processing
Your personal information is processed lawfully for purposes such as:
- Identity and KYC verification
- Account creation and maintenance
- Processing deposits, withdrawals, and wagers
- Improving services and tailoring promotions
- Customer support and communication
- Market research and business reporting
- Compliance with legal and regulatory obligations
- Responsible gaming monitoring and self-exclusion
- Enforcing Terms of Service and policies
If you do not provide required information, Stake may be unable to offer services or respond to your requests.
4. Direct Marketing and Opt-Out
Stake may contact you with promotions, offers, or updates via email, SMS, or phone. You may opt out anytime by emailing [email protected]. Essential account-related communications will still be sent.
5. Sharing of Personal Information
Stake takes steps to protect your data and only shares it when necessary:
- Within the Stake Group (Medium Rare N.V. and affiliates)
- With service providers and third-party partners for operational purposes
- When required by law, regulators, or authorities
- During a business restructuring, sale, or transfer
Personal information is stored only as long as necessary for the purposes stated and will be securely deleted when no longer required.
6. Data Security
Stake uses encryption (SSL), password-protected systems, and secure databases to protect data. While online transmission carries risks, once data reaches Stake, measures are taken to prevent misuse or unauthorized access. Users are responsible for safeguarding their login credentials and logging out after each session.
7. Access to Information
You can access or update your personal data via your account settings or by contacting [email protected]. If access cannot be granted for legal reasons, you will be notified along with available remedies.
8. Deletion of Data
You may request deletion of your data if no legal obligation requires Stake to retain it. Requests can be made via [email protected]
9. International Transfers
Data may be processed in other countries, including outside India. Stake applies safeguards to ensure compliance with applicable data protection standards.
10. Legal Basis for Processing
Stake processes data based on:
- Contractual necessity (to provide services)
- Legitimate interest (business operations, fraud prevention)
- Consent (marketing, where applicable)
- Legal obligations (compliance with AML, gambling, and tax laws)
11. Responsible Gaming
Stake prioritizes safe betting practices. Data may be used to monitor patterns, apply limits, or support self-exclusion tools to help users maintain control.
12. Updates
Stake may update this Privacy Policy periodically. The latest version will always be available on stake-online.org and becomes effective upon posting.
13. Contact
For questions, requests, or complaints regarding your data, contact Stake via live chat on the website or email [email protected].
